Reap the benefits of better communication.
Elevate Your Remote Care Experience with Virtual Hug
Are you ready to transform your client's remote care experience?
Virtual Hug is here to guide you through a CPD certified e-learning course, designed to maximize client rapport and ensure rewarding video consultations. Whether you are a primary, secondary, or community healthcare professional, working in private or public organisations, this course is designed to help you be as professional and confident via video as you are in person.
​The Shift to Online Care
​The global outbreak of the coronavirus in 2020 fundamentally changed the way patient care is delivered. Many healthcare professionals now conduct online video consultations. However, transitioning can be anxiety-inducing for several reasons:
​​
01
Lack of Training and Experience:
Video consultations were uncommon before Covid-19.
02
Tech Issues May Arise:
Connection problems, device faults, or software errors.
03
Technical Challenges for Patients:
Not all patients are tech-savvy, especially the elderly.
Remote consultations are the future of healthcare.
Consider how this transformation will benefit your practice:
More Clients
Serve more clients, especially those who can't
visit your clinic but require care.
Tech-Confidence
Handle tech issues with confidence and
find quick solutions.
Better Rapport
Build better client relationships by mastering
rapport during video consultations.
Upskilling
End consultations with a smile, knowing you've honed your communication skills to provide top-notch remote care.
Learn more about the Virtual Hug E-Learning
Virtual Hug 1:
Patient Care
An accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. The scenarios and language in ‘Patient Care’ are more focussed on GP/Consultant conversations. 1 CPD point accredited.
Virtual Hug 2:
Client and Community Care
Accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. Refers to ‘Clients’ and the scenarios are community care related, like OT’s and Mental Health. 1 CPD point accredited.
FAQ: Which Virtual Hug should I do? Do I do both?
You just do one, they are the same course, except the scenarios and language in ‘Patient Care’ are more focussed on GP/Consultant conversations, whereas Virtual Hug 2 refers to ‘Clients’ and the scenarios are community care related, like OT’s and Mental Health.​​
Module 1
Your Online Clinic
Learn how to set up your online clinic for a reliable, stress-free, and private consultation experience.
Module 2
Your Patient/Client View
Create a professional setup that looks and feels reassuring, with guidance on lighting, framing, and background.
Module 3
Clinician as a Host
Support your patients and clients to be comfortable and confident while saving time and enabling efficient remote consultations.
Module 4
Soft Skills
Refresh your soft skills to build rapport with patients and clients, ensuring a reassuring experience online.
Proud to be supporting
What People say about Virtual Hug
FYI: The quotes are genuine quotes, but the photos are not of the actual people.
Mental Health Nurse - 2022
Informative, well-paced, accessible.
Physiotherapist - 2022
I will get a better lighting system and have my laptop camera at eye level. I will also provide guidance to patients regarding lighting and sound and reassure them about privacy.
Clinical Psychologist - 2022
Short,
easy, informative.
"All together a very helpful course. It's helped me to feel more confident when completing virtual assessments. "
​
NHS Occupational Therapist.
