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Training for
Video Consultations
and in person appointments

Maximise your patient rapport and enjoy positive, rewarding consultations where you make the difference…

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Is this training free for me?

Please select your organisation via drop down on the right to see what is available for you.
To enquire please email experience@avatarjo.com

Select your organisation

Location name

FREE training available for you. Apply or use your access code below.

VTC Training programme

Unfortunately, there are no Video Consultation or other training services or events that are free for you.

 

If you would like access to free training, you can contact your organisation directly, or book and pay for the training yourself.

Webinars & Workshops

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E-Learning

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Virtual Hug 2: Client and Community Care

Accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. Refers to ‘Clients’ and the scenarios are community care related, like OT’s and Mental Health.

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Virtual Hug 1: Patient Care

An accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. The scenarios and language in ‘Patient Care’ are more focussed on GP/Consultant conversations. 1 CPD point accredited.

Role-Play

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Video Library

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Re-connect Programme

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How to start your free training

Training programme

Step 1: Claim your code

If you don't already have a code, please contact your training lead and request an AvatarJo, Video Consultation Training Course access code.

Re-Connect programme

Step 1: Claim your code

Don't have a code?

Claim it via QR code or this link

See your organisation FAQ's below for full details

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Step 2: Book your training

Book your training via the BOOK button above, using your voucher code provided by your organisation.

Step 2: Book your training

Book your training via the BOOK button above, using your voucher code provided by your organisation.

How to start your free training

Step 1: Claim your code

Your free access voucher code is in your regions FAQs below.

Step 2: Book your training

Book your training via the BOOK button above, using your voucher code provided by your organisation.

How to start your free training

Step 1: Claim your code

Your free access voucher code is in your regions FAQs below.

Step 2: Book your training

Book your training via the BOOK button above, using your voucher code provided by your organisation.

How to start your free training

Step 1: Claim your code

Don’t have a code?

Claim it via the QR code or via this link:

southwest-qr-code.png

Step 2: Book your training

Book your training via the BOOK button above, using your voucher code provided by your organisation.

Location name FAQ's:

Great news! Your region has access to this training free of charge.


By applying the code below you are confirming that you are currently employed by the NHS and have an NHS email address, or are currently studying at an accredited University Course in England. *see terms of use details below.


Please apply this code NHSSEVH when you book  to bypass the request for payment.


*if you are found to not be working or studying at a qualifying organisation you will be charged the full course fee plus any additional admin fees up to £150.



Who is this training for?

Any healthcare professional or student looking to undertake remote video consultations.


I am already quite experienced, do I need it?

Possibly not, there is a more advanced course coming soon, or maybe it would help to book some role-play sessions with one of our actors, to develop skills for your particular specialty. Feel free to reach out for further information to experience@avatarjo.com


Is it CPD Certified?

Yes, it is worth 1 CPD point and you get a certificate on completion.


Does it cover specific platforms?

No the skills and approaches taught on this course are suitable for all video consultations

All consultation training services

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Live Courses

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Webinars & Workshops

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E-Learning

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Role-Play

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Video Library

COURSES:
Live Webinar and workshop courses

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Video Consultation
Best Practice Course

A two X 2-hour webinar course to empower clinicians to deliver video consultations that are: safe, efficient and positive. A combination of theory, data and best practice protocols, are explored and demonstrated via live interactive simulated consultations. 4 CPD point accredited. Live events now complete. E-LEARNING VERSION NOW AVAILABLE - enquire here for your organisation.

EVENTS:
Live Webinars and workshop events

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Workshops

Large scale or small team, skills and scenarios based workshops with multiple break rooms covering relevant scenarios.

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Webinars and other events

Boost confidence, morale and understanding of the potential and appropriate use of remote and in person consultations.

Proud to be supporting 

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E-Learning

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Virtual Hug 1: Patient Care

An accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. The scenarios and language in ‘Patient Care’ are more focussed on GP/Consultant conversations. 1 CPD point accredited. MORE

Virtual Hug 2: Client and Community Care

Accessible, 50 minute, rapid remote consultation skills course. Focusing on technical hosting confidence and soft skills, for video consultations. Designed to build clinician confidence and patient rapport, for a more consistent professional and reassuring experience. Refers to ‘Clients’ and the scenarios are community care related, like OT’s and Mental Health. MORE

Proud to be supporting 

E-learning FAQ’s:

Which course should I take?

Virtual Hug is ideal for kick starting good remote consulting habits, and for those new to, or less experienced in remote consulting. It will help you smooth out some of the technical challenges and give you a solid understanding of how to deliver a good remote consultation experience​.​

 

If you are a more experienced or confident clinician who is seeking clarification on safe and best practice from a clinical perspective then ‘The Principles of Remote Consulting’ is the one for you.

 

Can I or should I do both courses?

Yes you can, if you do, we recommend doing Virtual Hug first.​

Which Virtual Hug should I do? Do I do both?

You just do one, they are the same course, except the scenarios and language in ‘Patient Care’ are more focussed on GP/Consultant conversations, where as as Virtual Hug 2 refers to ‘Clients’ and the scenarios are community care related, like OT’s and Mental Health.​​

Role-Play

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Put it into Practice

The Put It into Practice service is designed specifically to focus on remote consulting challenges for your chosen scenario/s, in a 40 minute, 1 to 1 role-play session.

Video Library

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Coming Soon...

Watch Videos of Video Consultations. You will be able to filter and select videos by:

 

  • Speciality

  • Condition

  • Scenario

  • Patient age and gender

Business Video Call

We're here too help...

We’re ready to help you bring the human touch, as well as safety and professionalism to your remote health or care conversations. Contact us now to get started.

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