4 top tips to have a brilliant session

Most sessions happen without a glitch. Follow these quick and easy steps for the best chance of a glitch free session, so you can concentrate on the conversation in hand.

Restart your device

It'll speed up performance and clear the short-term memory of your computer, ready for a video call.

Optimise your connection

Increase your bandwidth by connecting to broadband via ethernet cable or move as close to your router as possible.

Check your tech

We recommend using Skype or Facetime for a quick way of checking your camera, speakers and microphone.

Get picture perfect

Good lighting will improve your picture quality. Check you are well-lit, without shadows. Put your camera lens at eye-level for the perfect frame.