online medical consultation

Helping health & care professionals
for Remote Consultations

Remote Consultation Skills Solutions.
A full suite of solutions suitable for all health & care settings.
At scale, human, friendly and ready to go now.
Tried, tested and currently delivering into the NHS and getting great results. 

Webinars.  Workshops.  E-learning. Role-play Actors.
Can all be combined to ensure maximum impact and value.


100's or even 1000's of people at once, engaged, witnessing and responding to live demonstrations of remote, video and tele-health scenarios. Get the conversations going about, best practice, safety and bring community learning out into the open.

"Sarah (Green) is clearly an exemplary tutor and professional and I would love to learn more from her expertise in this area. She appears to have an innate understanding of the clinicians perspective and also their challenges. Everything Sarah brough to the session was excellent."

"Brilliantly presented. Wonderful actors, very appropriate scenarios."

 Interactive Webinar for St John and St Elizabeth Hospital London. June 2021.




Large scale or small team, skills and scenario based workshops with multiple break rooms covering relevant scenarios. Boost confidence, morale and understanding of the potential and appropriate use of remote consultations.


RCS Workshop averages April 2021 (1).png

Scroll through some real and recent, workshop attendee feedback below.

Remote Consultations Skills Workshop
Remote Consultations Skills Workshop

"Really useful opportunity to learn from others"

Remote Consultations Skills Workshop
Remote Consultations Skills Workshop

"Enlightening and relaxing"

Remote Consultations Skills Workshop
Remote Consultations Skills Workshop

"Lovely, amazing, fantastic"

Remote Consultations Skills Workshop
Remote Consultations Skills Workshop

"Really useful opportunity to learn from others"




3 E-Learning Courses



1: Virtual Hug - Clinical,
2: Virtual Hug - Care.
Accessible, 1 CPD point accredited course focusing on technical hosting confidence and soft skills.


3: Comprehensive, 4 CPD point accredited course focusing on safe remote clinical practice.

Remote consultation skills training


Compare E-Learning Courses

Virtual Hug Clinical or Care versions.
- 1 CPD point



A rapid remote consultation/appointment skills course, with a soft skills and technical housekeeping focus, designed to build clinician/carer confidence and patient or client rapport. 

Suitable for all health and care professionals.
Time to complete: Around 50 minutes.

Learning Outcomes

Participating clinicians will understand :

  1. How best to set up or use their remote setting and devices to provide a reliable and reassuring consultation.

  2. How soft skills can be applied to reassure and build meaningful rapport to aid information gathering.

  3. Patient perspective.

  4. A good housekeeping overview.

The Principles of Remote Consulting - 4 CPD points



A comprehensive course encompassing the key principles of current advice issued by a range of UK primary and secondary care bodies. It includes Medicolegal issues, with the primary focus being patient safety. Created in partnership with Healthcare Skills International.
Time to complete: Around 180 minutes.

Learning Outcomes

Participating clinicians will understand :

  1. The difference between face to face and remote consultations from a clinical perspective.

  2. How to safely manage patient consults             when practising ‘remotely’. 

  3. The pitfalls specific to remote consulting and
    how to avoid them.

  4. Patient Perspective.

  5. The Medicolegal aspects that arise in remote consultations.

Role-play, simulated patient scenarios, via video.



Role-play Actors

Dedicated NHS co-designed remote consulting service with live online video role-play actors.

AvatarJo have been delivering role-play training via video since 2016, we are the UK's leading specialist. Our actors are specially trained to work safely, reliably and professionally in a remote environment. We champion equality and diversity in our actor community to represent the people in yours.

Remote Consulting in Action.

Teams and specialities are using our 
'Put It Into Practice'
Service to:

  • Boost confidence.

  • Determine best practice.

  • Determine safe practice.

  • Learn and share together.

    Let us tell you how it works... or watch the video here.

  We're ready to help you bring the human touch, as well as safety and professionalism to your  remote health or care conversations. Contact us now to get started.