Description

A rapid video consultation skills course, with a soft skills and technical housekeeping focus, designed to build clinician confidence and patient rapport. 

Time to complete: Around 45 minutes.

Learning Objectives

Participating clinicians will understand :
 

1. How best to set up or use their remote             setting and devices to provide a reliable             and reassuring consultation.
    

2. How soft skills can be applied to reassure            and build meaningful rapport to aid            information gathering.
    

3. Patient perspective.
    

4. A good housekeeping overview.

Description

A short, comprehensive course encompassing the key principles of current advice issued by a range of UK primary and secondary care bodies. It includes Medicolegal issues, with the primary focus being patient safety.

Time to complete: Around 180 minutes.

Learning Objectives

Participating clinicians will understand :
 

1. The difference between face-to-face  and remote consultations from a clinical perspective.
    

2. How to safely manage patient consults             when practising ‘remotely’. 
    

3. The pitfalls specific to remote consulting and
   how to avoid them.
    

4. Patient Perspective.
    

5. The Medicolegal aspects that arise in remote consultations.